Lisa Kamm joined Google as the New York based User Experience Manager in 2008. Before joining Google, she served as Director, AmexWeb at American Express, and spent 7 years at IBM where she founded the first ibm.com Information Architecture department, managed the ibm.com User Experience team, and lead a successful sitewide redesign, before leading the IBM Corporate Intranet Information Management team. She has worked in new media since 1995, at organizations including JPMorgan Chase, Agency.com, the ACLU, and iGuide,  leading user experience teams, delivering information architectures, and serving as a user advocate. She has a JD from NYU and an MSLIS from the University of Illinois Urbana-Champaign.