Carrie Hane helps organizations create more effective content more consistently by coordinating the people, processes, and technology to build efficient content operations. For 20 years, she's been putting together cross-functional teams and creating processes that stick while untangling information to make it usable for today and ready for tomorrow. She is the co-author of Designing Connected Content: Plan and Model Digital Products for Today and Tomorrow (New Riders, 2018). When not taming content, Carrie tries to tame her two boys. Content is easier.