Boram Lee is a Product Manager at Adobe leading enterprise knowledge management and AI-Readiness initiatives. Lee brings over 15 years of product management experience, with a background in process automation and user experience design. His work focuses on scaling AI through evolving self-service experiences—designing systems that enable users to independently find, understand, and act on information across onboarding, support, and feedback channels for both employees and customers. Lee’s expertise centers on AI enablement, with an emphasis on structuring and operationalizing knowledge to ensure it is accessible, trusted, and continuously improving as AI-driven experiences mature.