Karen Renshaw

Head of Search, Content and Customer
Grainger Global Online Business, UK

Karen is passionate about improving the onsite search experience, to demonstrate that investing in the experience can benefit the overall customer journey and core business metrics. She has over ten years’ experience of setting up and managing search teams to drive business benefits. She is currently Head of Search and Content for Grainger Global Online. Previously, Karen was Head of Search for RS Components where she set up a Global Search team. 

Taxonomy Boot Camp London 2019